Inbound

Inbound services refer to activities or processes that involve receiving communication or interactions from customers or clients. It typically involves channels such as phone calls, emails, online chat, social media messages, and other means through which customers initiate contact with a business or organization. Think of it like this: imagine you have a store, and customers come to your store to ask questions, make inquiries, or seek assistance.  The interactions they initiate are considered inbound services because they are reaching out to you for help. Similarly, when customers send you emails, call your customer service hotline, or reach out to you through social media, those are also examples of inbound services. Inbound services are an important aspect of customer service and support, as they allow businesses to receive feedback.

Outbound

Global Dispatch Services is highly skilled and ready to manage all types of telemarketing calls. Global Dispatch Services is aware of how vital it is for telemarketers to make an impression that lasts. Prior to delivering our products to our clients, we make sure that our buyers are content and truly have an interest in them. This ensures that we please both our clients and our customers. Telemarketing in the following industries has developed into a full package thanks to our experienced sales staff, enabling us to interact with a customer over the phone from the first phone call all the way through to the decision-making stage. In a wide range of sectors, Global Dispatch Services has a wealth of experience handling leads, live transfers, and cold transfers.

Outbound

Global Dispatch Services is highly skilled and ready to manage all types of telemarketing calls. Global Dispatch Services is aware of how vital it is for telemarketers to make an impression that lasts. Prior to delivering our products to our clients, we make sure that our buyers are content and truly have an interest in them. This ensures that we please both our clients and our customers. Telemarketing in the following industries has developed into a full package thanks to our experienced sales staff, enabling us to interact with a customer over the phone from the first phone call all the way through to the decision-making stage. In a wide range of sectors, Global Dispatch Services has a wealth of experience handling leads, live transfers, and cold transfers.